Work from anywhere
Use desk phones, desktop software or mobile apps with one business identity.
Cloud communications
A business phone system that works everywhere.
Hosted PBX, desk phones and mobile apps with powerful calling features, predictable costs and local support.
How we help
Professional communications without complex hardware
Give your team a consistent phone experience in the office, at home and on the road. We port your numbers, configure call flows and support the entire service.
Powerful call features
Auto attendants, hunt groups, voicemail to email and reporting improve every call.
Locally supported
ITSPLUS handles setup, changes and troubleshooting from Melbourne.
Professional calling without a traditional PBX
A hosted phone system lets staff use supported desk phones, desktop software and mobile apps with one business identity across offices, homes and mobile locations.
ITSPLUS plans numbers, users, handsets, call flows and connectivity around how customers reach the business rather than simply replacing old hardware.
Call flows that improve customer experience
Auto attendants, hunt groups, queues, schedules, voicemail to email and overflow rules route calls consistently. Existing behaviour and after-hours requirements are documented and tested.
Number porting is coordinated carefully because carrier records and lead times can affect cutover.
Internet, networks and reliability
Cloud calling depends on suitable internet, switching, WiFi and firewall configuration. ITSPLUS reviews capacity, quality of service, power and backup connectivity with the wider environment.
Local support helps isolate whether a fault originates with the device, network, internet service or hosted platform.
Predictable service and ongoing support
Hosted options can provide predictable costs without maintaining an onsite PBX. ITSPLUS handles user changes, call-flow updates, devices and troubleshooting.
New sites and remote users can join the same environment, helping multi-site businesses provide a consistent communications experience.
What’s included
A complete, practical service
- Hosted PBX service
- Number porting
- Unlimited Australian call options
- Auto attendant and menus
- Hunt groups and queues
- Voicemail to email
- Mobile and desktop apps
- Handsets, setup and support
Start a conversation
Ready for technology that works for your business?
Speak with an experienced ITSPLUS engineer about support, security and your next technology project.